Certified Trainings

Professional Scrum™
Facilitation Skills™

Become a Better Facilitator to Improve Scrum Team Interactions

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events, and greater team alignment, all leading to better outcomes.

Course Overview

In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders, and customers. They will focus on adopting facilitation as a stance and enabling the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques.

* When offered in-person, this course is generally delivered over one day. When offered as a Live Virtual Class, the course may be broken up into more, shorter days.

Course Learning Objectives

  • Develop facilitation skills and a facilitator’s mindset
  • Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
  • Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
  • Explore how facilitation can address challenging scenarios most Scrum Teams encounter
  • Apply facilitation skills and techniques to improve the Scrum events and other interactions
  • Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
  • Experience the elements of group dynamics and how they influence the decision-making process
  • Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances

Who Should Attend

This course is ideal for Scrum Masters, Agile Coaches, Consultants, and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success. This course is not suitable for professionals with little Scrum knowledge or experience.

Professional Scrum Certification

All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. PSF Skills class participants who do not score at least 85% will be granted a 2nd attempt at no additional cost within 14 days of the class.

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